{"id":1789,"date":"2025-02-21T13:12:26","date_gmt":"2025-02-21T10:12:26","guid":{"rendered":"https:\/\/fedefee.ro\/contacts-copy\/"},"modified":"2026-02-22T14:36:14","modified_gmt":"2026-02-22T11:36:14","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/fedefee.ro\/ro\/termeni-si-conditii\/","title":{"rendered":"TERMENI \u0218I CONDI\u021aII"},"content":{"rendered":"
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pentru magazinul online www.fedefee.ro<\/a><\/p>

I. IDENTIFICAREA COMERCIANTULUI<\/strong>
www.fedefee.ro este un magazin online de\u021binut de:
\u201eBoutique Jewelry With Love\u201d LTD,
CUI 206827311,
sediu \u0219i adres\u0103 de coresponden\u021b\u0103: Sofia, Republica Bulgaria,
telefon: +359 884 261 769
email: info@fedefee.com
Societatea desf\u0103\u0219oar\u0103 v\u00e2nz\u0103ri la distan\u021b\u0103 c\u0103tre consumatori din Uniunea European\u0103, inclusiv Rom\u00e2nia.
Societatea nu este \u00eenregistrat\u0103 \u00een scopuri TVA conform legisla\u021biei bulgare, nefiind dep\u0103\u0219it pragul legal aplicabil.<\/p>

II. LEGEA APLICABIL\u0102<\/strong>
Prezentul termen \u0219i condi\u021bii sunt reglementate de legisla\u021bia Republicii Bulgaria \u0219i de normele imperative ale legisla\u021biei rom\u00e2ne privind protec\u021bia consumatorilor, inclusiv OUG nr. 34\/2014 privind drepturile consumatorilor.
Pentru consumatorii cu domiciliul obi\u0219nuit \u00een Rom\u00e2nia, se aplic\u0103 dispozi\u021biile imperative ale legisla\u021biei rom\u00e2ne privind protec\u021bia consumatorului.
Contractul de v\u00e2nzare-cump\u0103rare se \u00eencheie \u00een limba rom\u00e2n\u0103 pentru comenzile plasate prin www.fedefee.ro.<\/p>

III. PRE\u021aURI<\/strong>
Toate pre\u021burile afi\u0219ate \u00een magazinul online www.fedefee.ro sunt exprimate \u00een:
RON (lei rom\u00e2ne\u0219ti)
EUR (euro)
Pre\u021bul \u00een RON este considerat final \u0219i obligatoriu pentru plata efectiv\u0103.
Pre\u021bul \u00een EUR este orientativ \u0219i se calculeaz\u0103 automat conform cursului de schimb valutar actual.
Pre\u021burile reprezint\u0103 pre\u021buri finale. Nefiind \u00eenregistra\u021bi \u00een scopuri TVA, acestea nu includ TVA.
Costurile de livrare nu sunt incluse \u00een pre\u021b \u0219i sunt afi\u0219ate separat \u00eenainte de finalizarea comenzii.<\/p>

IV. METODE DE PLAT\u0102<\/strong>
Pl\u0103\u021bile \u00een magazinul online www.fedefee.ro se efectueaz\u0103 prin sistemul de plat\u0103 securizat Stripe, prin:
card de debit
card de credit
Plata se consider\u0103 efectuat\u0103 \u00een momentul confirm\u0103rii de succes de c\u0103tre operatorul de plat\u0103.
Comerciantul nu stocheaz\u0103 datele cardurilor bancare ale clien\u021bilor.<\/p>

V. LIVRARE<\/strong>
Livrarea pe teritoriul Rom\u00e2niei se efectueaz\u0103 prin compania de curierat Econt \u0219i partenerii s\u0103i contractuali, operatori licen\u021bia\u021bi \u0219i autoriza\u021bi conform legisla\u021biei na\u021bionale.
Termenul de livrare este \u00eentre 2 (dou\u0103) \u0219i 7 (\u0219apte) zile lucr\u0103toare de la data confirm\u0103rii comenzii, cu excep\u021bia cazului \u00een care este specificat alt termen pentru un anumit produs.
Costurile de livrare sunt afi\u0219ate separat \u00eenainte de finalizarea comenzii.<\/p>

VI. DREPT DE RETRAGERE<\/strong>
Consumatorul are dreptul s\u0103 se retrag\u0103 din contractul \u00eencheiat \u00een termen de 14 (paisprezece) zile de la primirea produsului, f\u0103r\u0103 a indica un motiv, conform OUG nr. 34\/2014.
Pentru exercitarea dreptului de retragere, consumatorul trebuie s\u0103 trimit\u0103 o notificare \u00een scris pe adresa de email:
info@fedefee.com
Produsele returnate trebuie s\u0103 fie \u00een stare nealterat\u0103, f\u0103r\u0103 urme de purtare, \u00een ambalajul original \u0219i cu toate accesoriile \u0219i documentele furnizate.
\u00cen caz de ambalaj deteriorat, urme de purtare sau modific\u0103ri ale aspectului bijuteriilor, comerciantul \u00ee\u0219i rezerv\u0103 dreptul de a:
refuza rambursarea sumei, sau
re\u021bine o parte din sum\u0103 pentru a compensa deprecierea sau pierderea produsului.
Consumatorul este obligat s\u0103 returneze produsul \u00een termen de 14 zile de la data notific\u0103rii.
Dreptul de retragere nu se aplic\u0103 pentru:
produse realizate la comand\u0103 individual\u0103
produse personalizate
conform art. 16 lit. c din OUG nr. 34\/2014.
\u00cen cazul unui exerci\u021biu valid al dreptului de retragere, suma pl\u0103tit\u0103 se ramburseaz\u0103 prin aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 ini\u021bial, cu excep\u021bia cazului \u00een care p\u0103r\u021bile convin altfel.<\/p>

VII. RECLAMA\u021aII<\/strong>
Reclama\u021biile pot fi trimise \u00een scris la adresa de email info@fedefee.com.
Consumatorul beneficiaz\u0103 de garan\u021bia legal\u0103 pentru conformitate, conform legisla\u021biei europene \u0219i na\u021bionale aplicabile.<\/p>

VIII. PROTEC\u021aIA DATELOR CU CARACTER PERSONAL<\/strong>
Prelucrarea datelor cu caracter personal se realizeaz\u0103 conform Regulamentului (UE) 2016\/679 (GDPR) \u0219i legisla\u021biei aplicabile.
Detalii complete sunt disponibile \u00een sec\u021biunea \u201ePolitica de confiden\u021bialitate\u201d.<\/p>

IX. AUTORIT\u0102\u021aI COMPETENTE<\/strong>
\u00cen caz de litigiu, consumatorul se poate adresa autorit\u0103\u021bilor competente din Rom\u00e2nia, inclusiv:
Autoritatea Na\u021bional\u0103 pentru Protec\u021bia Consumatorilor (ANPC), www.anpc.ro

Consumatorul poate folosi, de asemenea, platforma european\u0103 de solu\u021bionare online a litigiilor (ODR):

https:\/\/ec.europa.eu\/consumers\/odr<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

pentru magazinul online www.fedefee.ro I. IDENTIFICAREA COMERCIANTULUIwww.fedefee.ro este un magazin online de\u021binut de:\u201eBoutique Jewelry With Love\u201d LTD,CUI 206827311,sediu…<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-1789","page","type-page","status-publish","hentry"],"yoast_head":"\nTERMENI \u0218I CONDI\u021aII - Fedefee.ro<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TERMENI \u0218I CONDI\u021aII\" \/>\n<meta property=\"og:description\" content=\"pentru magazinul online www.fedefee.ro I. 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